St. Francis Methodist School

FEES FOR OVERSEAS STUDENTS ACADEMIC YEAR 2008

* Only for students who are waiting for "O" or "A" Level results
** $60.00 will be charged for SPS processing if student pass application is not done by our school.
*** For Students opting for School approved accommodation arrangement there will be a discount of S$50 as the guardians have been pre-approved.

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Note:

1. All fees quoted are in Singapore dollars (S$) and inclusive of 7% GST
2. Fees quoted are on a per year basis.
3. A Sibling discount of 300.00 is applicable to international students.
4. Please refer to Refund Policy stated in the School website/Admission Guide/Student Handbook.
5. 2009 School Fess will not include school uniforms & textbooks.

^ A certificate of attendance will be awarded upon completion of the course.

FEES FOR LOCAL STUDENTS ACADEMIC YEAR 2008

* Only for students who are waiting for "O" or "A" Level results

Click here for larger view.

Note:

1. All fees quoted are in Singapore dollars (S$) and inclusive of 7% GST.
2. Fees quoted are on a per year basis.
3. A Sibling discount of 300.00 is applicable to local students.
4. Please refer to Refund Policy stated in the School website/Admission Guide/Student Handbook.
5. 2009 School Fess will not include school uniforms & textbooks.

^Local students may opt in for the Student Protection Scheme Insurance Fee

PAYMENT MODE

By Cash, NETS, VISA, MasterCard or cheque.
Fees can also be telegraphically transferred to our bank account:

OVERSEA - CHINESE BANKING CORPORATION LIMITED (CENTRE BRANCH)
65 Chulia Street, OCBC Centre, Singapore 049513
Swift Code: OCBCSGSG
Tel: 1-800-363-3333
Account Name: The Methodist Church in Singapore (SFMS)
Account No.: 501-807028-001

For refund of internal security deposit/security deposit, admin charges are as follows:
1. S$50.00 for Bank Draft or Cashier's Order by registered post only.
2. S$100.00 for Telegraphic Transfer (TT)

REFUND POLICIES

To expedite your request for a refund of course and service fees, students are requested to write in with the following information:
(a) Student's Name
(b) Guardian Name (if applicable)
(c) Student's Pass Number
(d) Course enrolled into or applied for
(e) Copy of official receipt issued for the Fees in question
(f ) Reason(s) for requesting the refund. We will respond and refer to your request within 14 days after receiving the student's notice for withdrawal

Conditions for Withdrawal from Course

We have put in place service guarantees to protect students and students are entitled to immediately withdraw from the course in the event of any of the under-mentioned situations:

(a) the School fails, for any reason, to commence the Course on the Commencement Date;

(b) the School fails, for any reason, to complete the Course by the Completion Date;

Withdrawal Without Cause and Refunds

Where the Student withdraws from the Course for any reason other than those set out in the Conditions for Withdrawal from Course, the School shall after receiving the Student's written notice of withdrawal, refund to the Student the following sums (less any applicable bank administrative charges properly paid/payable for the Student Protection Scheme):

% of [the aggregate amount of the Course Fees and Additional Fees paid]

If Student's written notice of withdrawal is received

75%

More than 14 days before the Commencement Date

50%

Before, but not more than 14 days before the Commencement Date

30%

After, but not more than 7 days after the Commencement Date

15%

More than 7 days after the Commencement Date, but not more than 30 days after the Commencement Date

More than 30 days after the Commencement Date

0% refund for Administration Fee

Non-refundable

100% refund for Sponsorship Fee and Application Fee

Only upon Student Pass rejection

100% refund for Building Fund

Before Course Commencement Date

Refund for Building Fund and Facility Fee will be pro-rated on a monthly basis

After Course Commencement Date

100% refund for Student Pass Processing Fee and Accomodation Arrangement Fee

Before submission to ICA or commencement of accommodation arrangement

Refund for Security Fee

Up to 100% after deducting any outstanding fees payable in the School

No Refund

(a) A Student requests to withdraw from a course for whatever reasons, thirty(30) days after the course's Commencement Date shall not be eligible for any refund.

(b) A student's enrolment in the course was cancelled and/or the student is expelled from the course or the School, for breach of the School and/or government agencies/authorities rules and regulations and/or laws of Singapore, shall not be eligible for any refund.

Appeal for Refund of Tuition Fees

All appeals for a refund of course or service fees made to the School are subject to consideration by the School and any decision made by the School is considered final.

Payment of Approved Refund

(a) Approved refund is paid in Singapore dollars.

(b) The approved refund will be paid within fourteen (21) working days after receiving written notice for refund of the course or service from the student.

Final Settlement

The student, upon receipt of any refund from the School, agrees that the refund amount is final, the student's request for refund of the course or service fees is fully settled and the student shall cease to pursue any further claims from the School for any other refund of the said course or service fees.

Withdrawal/Deferment/Transfer Policy

All requests for withdrawals/deferments/transfers must be made in writing to the School, and shall include the following information:-

Student's Name
Guardian's Name (if applicable)
Student's Pass Number
Course enrolled into or applied for
Copy of official receipt issued for the Fees in question
Reason(s)

All deferments are subject to the School's approval. Depending on the class vacancy, students can return to school at the prevailing course fees charged on the new commencement date. An offer of a place in a course may be deferred for up to twelve (12) months only.

For transfer cases, students will be counseled to ensure that the next course enrolled in is the student's interests and preferably of higher learning in nature. The student will have to complete the Withdrawal/Deferment/Transfer form and Release form which is available at the General Office and website. The School will submit the student's attendance, letter of cancellation, original student pass and passport to ICA so as to facilitate the transfer.

Withdrawal/Deferment/Transfer Form
Student Release Form

Student Redress, Feedback and Grievances Process

It is our desire at St. Francis that a student's grievance shall be dealt with as expeditiously as possible. In this respect, all students' feedback, grievances or redress received will be dealt with according to the following procedures:

a. All feedback, grievances or redress will be centralized at the office of the Deputy Principal, who will then channel it to the respective department or officer for investigation.
b. We will acknowledge receipt and give you an interim response within three (3) working days.
c. We will conduct our investigations.
d. You will receive a final response from us within seven (7) working days from the date of the feedback on the result of our investigations and our follow-up actions.

However, in the event that our follow-up and resolution to your complaints or grievance does not meet with your satisfaction, you can take up the issue with our Management, which includes the Principal who will address it personally.

In the event that the Student and the School are unable to resolve a dispute in accordance with the grievance procedure, the Student and the School shall refer the dispute to the CASE Mediation Centre for mediation prior to instituting any legal action or proceedings. The Student and the School hereby agree to such procedures and to pay such fees as the CASE Mediation Centre may prescribe from time to time for the purpose of resolving any dispute.

Please see the flowchart attached on our Student Feedback/Grievance/Redress Process, for your information.

You can obtain the Student Grievance Form from our website at www.sfms.edu.sg or from the General Office at Level 4. Alternatively, our School also entertains such communication through other channels such as e-mail, fax, telephone or letters.

Student Grievance Form

St. Francis Methodist School
492 Upper Bukit Timah Road
Singapore 678095
Tel: (65) 67 600 889
Fax: (65) 67 608 032
e-mail:sfmsadmin@sfms.edu.sg