SFMS introduced, on 1 December 2004, the Consumer Association of Singapore-endorsed Student Protection Scheme http://www.case.org.sg/casetrust5.htm and has opted for the Student Tuition Fees Insurance.

Through this scheme, students' paid fees are protected in accordance with CASE-recommended standard contract, the HSBC Master Insurance Policy and the SFMS Refund Policy.

HSBC Master Insurance Policy 54400079

It is SFMS's declared policy to sign the CASE-recommended Student Contract with the student or legal guardian prior to enrolment. Student Contract for International and Singapore students is available in Admissions menu.

Students' feedback on service and course matters are important to help SFMS improve and accomplish its obligations to the students. We view feedback, both negative and positive ones, as building blocks to help us on our journey to service and education excellence. (Student Feedback/Grievance/Redress Process) (Student Grievance Form)

In accordance with CASE's guidelines, I declare the following:

·  SFMS teacher to student is 1:30
·  The school has a capacity of 29 fully air-conditioned classrooms, each with an approximate seating  capacity of 30, thus allowing us to accommodate up to 900 students comfortably at our campus at any one time. In addition, there is a large Multi-purpose Hall, 3 Science Laboratories, 2 Language Laboratories, 2 IT  Labs which have up to 40 computers with internet access thus making access to information much more convenient, flexible and quicker.
·  We have 36 full-time and 15 part time teachers/lecturers.
·  The types of fees payable are enclosed.

James Teo
COO - Administration and Finance