To know fees for Immersion Program. Please click here
1. PAYMENT MODE
By Cash, NETS, VISA, MasterCard or cheque.
Fees can also be telegraphically transferred to our bank account:2. OVERSEAS - CHINESE BANKING CORPORATION LIMITED (CENTRE BRANCH)
65 Chulia Street, OCBC Centre, Singapore 049513
Swift Code: OCBCSGSG
Tel: 1-800-363-3333
Account Name: The Methodist Church in Singapore (SFMS)
Account No.: 501-807028-001For refund of internal security deposit/security deposit, admin charges are as follows:
1. S$50.00 for Bank Draft or Cashier's Order by registered post only.
2. S$100.00 for Telegraphic Transfer (TT)
3. REFUND POLICIES and SCHOOL TRANSFER / WITHDRAWAL POLICY
To expedite your request for a refund of course and service fees, students are requested to write in with the following information:
(a) Student's Name
(b) Guardian Name (if applicable)
(c) Student's Pass Number
(d) Course enrolled into or applied for
(e) Copy of official receipt issued for the Fees in question
(f ) Reason(s) for requesting the refund. We will respond and refer to your request within 14 days after receiving the student's notice for withdrawalRefund of school fees generally applies to a Student in the event of:
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Withdrawal from Course
Termination of Course
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Involuntary Withdrawal or Termination of Course
The School incorporates the Refund Policy outlined in Clause 2 of the Standard PEI –Student Contract as part of the overall School Refund Policy. I. Voluntary Withdrawal from Course Course Application Fee (Non-Refundable)
This refers to the fee that the student pays the school for the sole purpose of application form submitted so that the school can check if the student meets the course admission requirements. This amount is generally non-refundable and is payable upon acceptance of the school’s letter of offer. A partial refund of up to S$500 may apply, however, if the Student Pass or National Service Deferment is not approved.
Course Fees and Miscellaneous Fees
For refunds for withdrawal without Cause, the School has the obligation to refund unutilized portion of the Course Fees and other Miscellaneous Fees within 7 working days in accordance with the schedule set out in Clause 2.4 of the Standard PEI-Student Contract or as follows:
% of Fees paid under Clause 1.11 and 1.12 |
If Student’s written notice of withdrawal is received |
75% |
Maximum Refund more than 14 days before the Course Commencement Date |
50% |
Before, but not more than 14 days before the Course Commencement Date |
30% |
After, but not more than 7 days after the Course Commencement Date |
15% |
More than 7 days after the Course Commencement Date, but not more than 30 days after the Course Commencement Date |
0% |
More than 30 days after the Course Commencement Date |
Change of Course – Deemed Withdrawal
A student who requests to transfer from the Course to another course with the School shall, for the purposes of Clause 2 of the Standard PEI-Student Contract be deemed to have withdrawn from the Course and the provisions of Clause 2.4 above shall apply save as otherwise agreed between the School and the Student. II. Termination of CourseIn the event of a cancellation of the registered course by the School before the commencement of the course, the student is entitled to a full refund of the Course Fees. Alternatively, the student may be offered another Course of his or her choice and the prevailing fees can be transferred towards payment of the Course. Cooling Period
The school shall provide the Student with a cooling-off period of 7 working days after signing the Standard PEI–Student Contract. Within these 7 days and regardless whether the Course Commencement Date has passed, the Student can submit written notice of Withdrawal to the school and receive the Maximum Refund amount stipulated by the school under Clause 2.4 above (less any Course Fees consumed by the Student if the withdrawal date is later than the Course Commencement Date and the Student has started the Course, any PEI administrative charges which are stipulated in the Miscellaneous Fees and applicable bank administrative charges properly paid/payable under Clause 3 of the Standard PEI-Student Contract).Transfer of School
The Student will be allowed to withdraw from the school or transfer to another school (Government or Private) or institution at any time during the course. There will be no penalty for such cases but the Refund provisions of Clause 2.4 of the Standard PEI-Student Contract above shall apply.Notification of Withdrawal
Notice of withdrawal from parent or guardian must be in writing and transmitted to the Student Services Section either by facsimile (65-67608032), e-mail (sfmsadmin@sfms.edu.sg) or letter (492, Upper Bukit Timah Road, Singapore 678095)III. Involuntary Withdrawal or Termination of CourseThe Student may not be entitled to Refund of the School fees in the event that he or she has been terminated or forced to withdraw from the School due to serious breach of the School rules or in breach of the laws of Singapore.Click Here for Withdrawal/Deferment/Transfer FormClick Here for Student Release FormStudent Redress, Feedback and Grievances ProcessIt is our desire at St. Francis that a student's grievance shall be dealt with as expeditiously as possible. In this respect, all students' feedback, grievances or redress received will be dealt with according to the following procedures:a. All feedback, grievances or redress will be centralized at the office of the Deputy Principal, who will then channel it to the respective department or officer for investigation.
b. We will acknowledge receipt and give you an interim response within three (3) working days.
c. We will conduct our investigations.
d. You will receive a final response from us within seven (7) working days from the date of the feedback on the result of our investigations and our follow-up actions.However, in the event that our follow-up and resolution to your complaints or grievance does not meet with your satisfaction, you can take up the issue with our Management, which includes the Principal who will address it personally.In the event that the Student and the School are unable to resolve a dispute in accordance with the grievance procedure, the Student and the School shall refer the dispute to the CASE Mediation Centre for mediation prior to instituting any legal action or proceedings. The Student and the School hereby agree to such procedures and to pay such fees as the CASE Mediation Centre may prescribe from time to time for the purpose of resolving any dispute.Please see the flowchart attached on our Student Feedback/Grievance/Redress Process, for your information.You can obtain the Student Grievance Form from our website at www.sfms.edu.sg or from the General Office at Level 4. Alternatively, our School also entertains such communication through other channels such as e-mail, fax, telephone or letters.
Click Here for Student Grievance Form
St. Francis Methodist School
492 Upper Bukit Timah Road
Singapore 678095
Tel: (65) 67 600 889
Fax: (65) 67 608 032
e-mail:sfmsadmin@sfms.edu.sg |
